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Privacy Policy

Last updated: May 2026

1. Who We Are

Afiacity Healthcare Hub ("we", "us", "our") is a healthcare consulting, education, and data services company based in Nairobi, Kenya. We are committed to protecting and respecting your privacy in accordance with the Kenya Data Protection Act, 2019.

2. Information We Collect

We collect information you provide directly when you:

  • Fill out a contact or inquiry form (name, email, phone number, message)
  • Sign up for education or training interest lists (name, email, role, company)
  • Book a consultation (name, contact details, service preferences)
  • Contact us via WhatsApp, email, or phone

We do not collect payment or financial information through this website.

3. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries and provide requested services
  • Follow up on consultation bookings
  • Notify you about services you have expressed interest in
  • Improve our website and service offerings
  • Comply with legal obligations under Kenyan law

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only with:

  • Service providers who help us operate our business (e.g., email hosting) under strict confidentiality
  • Regulatory authorities when required by Kenyan law

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purpose it was collected for, or as required by law. Inquiry records are retained for up to 24 months after last contact unless you request earlier deletion.

6. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your data
  • Lodge a complaint with the Office of the Data Protection Commissioner

To exercise any of these rights, contact us via WhatsApp on +254 789 382 193.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies

This website does not use tracking cookies or third-party analytics. We may use essential cookies required for the website to function properly.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this privacy policy or how we handle your data: